Dear Pete

I just wanted to take this opportunity to thank you very much for all your help in the purchase of my Peugeot.  I am absolutely delighted with the car and have been pleased to tell friends and colleagues what superb service I had both from you and the dealership making the whole process extremely easy for me and hassle free.  I will be very happy to recommend you and would be extremely confident in returning to you in Telford for a future purchase or any advice.

I would also like to thank you for being kind enough to deliver the car, this really helped and I appreciate that it was probably above and beyond the call of duty.  

Wishing you a very Happy Christmas.



F Hutchinson


I would just like to say how pleased I was with the Telford Motors Service Department.  My 207 was due it's MOT and they arranged to collect the car, do the MOT and deliver it.  I really appreciated that!  To add to this excellent level of customer service they also washed the car. 

A big thank you to everyone, I cannot recommend Telford Motors highly enough (this is my 4th car from Telford Motors).


Mr C. R. Poole  

Mr C R Poole - Telford


Many thanks for all your help over the last few days. It has been very much appreciated.

Dave Ryan

Mr Dave Ryan

Good afternoon Mr Peel & Mr Read,

I am a service customer of Peugeot in Telford (Telford Motors), and currently own a 208 GTi - F******. I wanted you both to be made aware of how much of a credit your team here really are, and how professional/impressive everything I have experienced here over 5/6 visits has been. Nothing has been too much, the teams attitude is outstanding, and everything has been completed quickly and to an incredibly high standard every time.

Last year I actually worked in sales for Peugeot at a different dealer, and the service department at Telford are leaps and bounds better than there or anywhere else I have experienced, including Mercedes and Land Rover where our other cars are looked after. It makes a change to receive customer service as good as I have had every time, and I really think it deserves some recognition (especially Pete & Amy, and I was helped by their colleague before she left too) as they have all made the process stress free and have been enormously accommodating, not only this but they have been polite and friendly which stands out! Being remembered and welcomed in does make the customer experience so much better.

In a world of negativity and complaints you have an incredible team here and it is purely down to them that I have returned for my warranty work and will start using them for servicing too. It is also due to my aftercare and experience here that I am replacing my Mercedes with either a new 508 or DS7 later this year - it just goes to show that even though I have had quite a few issues with my 208, it is the professional way it has been handled that has put those concerns out of my mind.

Please pass my thanks on to both Amy, Pete and the team, as they really have been brilliant.

Thank you so much for your time,

Jack Crunden

J Crunden


Just a word of appreciation on your extremely pleasant and efficient service today  on servicing and MOT on my Peugeot 107 and the fantastic service of your reception staff.

Many thanks

Trish Wootton

T Wootton

Hello Andy,

I brought my 3008 in for its first service on Monday and I would like to thank you all for a very efficient and friendly experience.

This is our first Peugeot and unfortunately we did not purchase it from you as we used the nearest dealer to us in Shrewsbury.

Rest assured you will have all of our business from now on, again many thanks for such outstanding service.

Kind regards,

Michael Giles

M Giles - Shrewsbury


Thank you very much for your email.

I just wanted to say a massive thank you to your Sales Executive Richard Stanley! He's taken really good care of me and was always there to provide information and guidance throughout the process. Once he delivered the car he took the time to show me all the different elements of the car, so i really appreciate all his help. 

Kind regards,


Alice Wharmby

Hi Amy, 

I just wanted to say thank you very much for the fantastic service you all provided.  My car is nice and clean now too! 

Thanks again


M Leonard

Hi Andy

Thank you for your email.  Once I get the survey through I will complete no problem. 

I just wanted to let you know that Pete went above and beyond to sort us out with a car within our budget and one that we liked.  I was a very fussy customer, changing my mind several times, but over the past couple of months, Pete has kept in touch, and in doing so it paid off in the end.  He was contactable any time, and always answered even if he wasn't working, and got back to me very promptly.  He wasn't your typical pushy salesman which I liked, and even drove a car to my work place in Shrewsbury for me to test drive due to time constraints.  Pete is a great asset to the Peugeot team.

Thank you.


N Rees

N Rees


Thank you for your email. 

I just wanted to say I am absolutely delighted with the service I have received from you, it has been second to none!! Pete has been fantastic, Very attentive and helpful. He couldn’t have done enough for me!! From start to finish nothing has been too much trouble and the communication has been great. 

I would definitely recommend you to anyone. 

Thank you once again

C Garrett

C Garrett

Dear Sir,

Thank you for your follow up!

Yes I was completely satisfied with my purchase experience. Pete Egerton took good care of me as a fellow golfer I knew he would.  I had many miles of happy motoring  with FJ60 which steered me in the direction of a younger car.

DX15 is a lovely car and the pleasure of the "Tight" feel of the newer car it already feels it is going to give me miles of joy.

Thank you for all your help.



M Rainscourt

Dear Sirs

Further to a request to bring my car is for an outstanding recall.

I came into your garage on Friday 23rd March as arranged for the recall work to be carried out. I would like to place on record that I was very pleased with the efficient way this work was carried out and the friendly welcome I received from your staff.


Yours faithfully

Mr J Lewis

Mr J Lewis


All good 10 out of 10 as usual. Look forward to the review. Although the manufacturer provides a good product, I buy from Telford Motors and it's team. This is my 6th car from Telford Motors although my first was a Ford so not sure that counts. I have encouraged my children to buy another 8 cars from yourselves. The only one I can't convince is my wife who loves her VW Beatle.

Regards Anthony

Mr A Moore

Good Morning Andy / Lindsey,

Many thanks your mail, we were going to drop you a line anyway, to let you know that  we were delighted with the care and consideration taken by David Astley and with the hand over yesterday by Pete.

Given we have not gone very far as yet, we are delighted with the car, it is precisely what we wanted and having now taken a good all-round look, we are more than happy with all the facilities the vehicle has.

So once again it’s many thanks from us and please pass on our thanks and best regards to all involved.

Best regards,  Rob & Carole Nicholls

Rob and Carole Nicholls

Dear Lindsay

Thank you for the e-mail.

Richard Stanley has provided excellent service throughout - completely satisfied.


Adrian Tudor


Mr A Tudor

Hello Andy 

I purchased a car on finance from Telford motors recently in part exchange for my Ford Fiesta. Ed was absolutely brilliant and the new car is brilliant!

Kind Regards


Ollie Locker

Thank you – very satisfied and very pleased to say that Peter Egerton was excellent and a credit to Telford Motors. I would highly recommend my experience with the purchase of this car.

Best Regards


Andrew Hartley - Telford


Ed was fantastic and made the usually quite stressful change of a car very simple. I would definitely recommend Telford Motors at every opportunity.

Thank you for a pleasant experience and a superb car. 

Martin Gray

Martin Grey


Peter is a credit to you as a salesperson and is a step above the last person we dealt with there when we bought the last car.



J Hopkins

Please pass on our thanks to Richard, we are very happy with the excellent service from Richard when buying a 2008 from Telford Motors.

As usual Richard was patient, helpful and very efficient - from providing the financial details to delivering the car, all within 2 days.

We are very pleased with the car and glad to put our trust in Richard, yet again, to provide us with a car to suit our needs.

Many thanks,

From Karen and Mick Goodwin

Karen and Mick Goodwin

Dear Mr Sears

I will most certainly fill in the survey for you. I would mark your Service Department an 11 out of 10 if I could.

I would like to say that, as always, the service I received yesterday was wonderful.  From start to finish Amy was professional, efficient and most helpful, nothing was too much trouble. She is so genuine and cheerful, a wonderful asset to the company.

I was completely satisfied with the service I received. It did in fact exceed my expectations. Amy organised a lift into work for me, which was so kind and helpful, Chris, the driver was very courteous and kind too.

Kind Regards

Sharon Lewis

Sharon Lewis - Telford


Great service yesterday, especially from Vicky who went out of her way to make things good for us.


Rita Jinks

Rita Jinks

Dear Lindsay 

Both my self and Mark found the whole experience excellent Ian provided us with all the information needed in a very professional and knowledgeable way, the quality of our new car and the preparation of the car before collection was also excellent. 

Based on our experience I will be happy to recommend Telford Motors to any looking to purchase a new car and will be using you again for our future requirements. 

With Thanks 

Janet Newbrook

Janet Newbrook

Loving my new Blue 308 GT Line. Fantastic customer service as usual...massive  thanks to Ed Siverns, Dean Dawson and everyone involved!

Sean Patridge

FAO Lindsay Read.


As a Sales Manager myself I usually find customers are quick to complain about perceived bad service but rarely take the time to compliment the good.


This our second purchase with Telford Motors and in particular with Ed Siverns. I feel it appropriate to highlight and commend the service we have received, Ed has been professional, courteous, attentive and patient throughout. To walk unannounced onto a forecourt after 2 years and be greeted by name (and my wife) was a particular nice touch. Salespeople are the frontline and ambassadors for both the brand and the company, Ed has most definately suceeded in providing an excellent customer experience on behalf of Telford Motors. 


Considering we live in Shrewsbury and have a dealer on our doorstep speaks volumes. If Budgen had provided half the level of service Ed had we would probably purchased from there.


Hopefully we will be back for car number 3 in a couple more years.


Simon Davies - Shrewsbury
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